Axis Insurance Agency at 1194 South Jordan Parkway STE D in South Jordan, Utah

Customer Reviews about Axis Insurance Agency

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  Unfortunately I have struggled with communication with this company. I called 3 days before my electronic payment was due and changed the banking info and asked why my premium went up, the lady told she would look into it, confirmed my cell phone number and said she would call me back the next morning. A week later I received a overdraft fee from my former bank account that I was trying to close out that the insurance processed through it. I called Axis to follow up on the banking information change and why premium went up as I never received a call back. She then stated "it can take 7-10 day to update" I let her know I really wish she would have told me that when I called the first time so I could make arrangements and avoid an over draft fee and also that no one ever called me back. She said "I agree we need to work on that, is this your cell phone number? Great I will call you back no later than 2:00pm today. It has now been 2 days and I haven't heard back from them, and I am stuck with an overdraft fee. They really need to work on their communication with their clients.
  August 31, 2017

  by Krissi Timmons

Opening hours Closed now

Tomorrow: 08:00 am — 05:00 pm

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About Axis Insurance Agency in South Jordan